Deposit Limits
SilverSands Deluxe offers deposit limits. Use them to support a spending amount you can afford to lose. Keep money for living costs separate from your gambling budget. A bigger bonus is not a reason to raise a limit.
The wagering calculator helps you understand a promotion, but it cannot make gambling safe or predict a return. If the required play makes you uncomfortable, do not feel obliged to take the bonus. Decide whether a deposit fits your budget before considering its bonus.
Session Time Reminders
The casino offers reminders during your playing session. Use a reminder to pause and consider how long you have been playing. Make space for breaks away from the screen.
If you notice that you are trying to win back losses, spending more than intended or neglecting other commitments, stop and speak to someone you trust. You do not need to complete a bonus to justify stopping.
Self-exclusion and support
Self-exclusion is available at SilverSands Deluxe. Use the casino's 24/7 live chat for help with its responsible gambling tools and the steps to request exclusion.
For help with problem gambling in South Africa, call the SARGF helpline: 0800 006 008. You can also visit responsiblegambling.co.za for gambling support. Keep this support number separate from the casino number for payment questions.
Account Balances During a Break
Accounts not accessed for 180 days become dormant and funds are cleared; bonus credits are not returned. Ask casino support about any remaining balance when arranging a break. This condition should not pressure you into further play.
Identity verification applies to withdrawals. Keep account and payment questions with casino support, while using the SARGF helpline for gambling-related support.